1. Provider Information and Scope
These Terms and Conditions apply to the use of the website and services offered under the brand YUEVA Longevity operated by:
YLDLIFE GmbH
Schillerstrasse 5
DE-82049 Pullach im Isartal
Germany
Registration court: Amtsgericht München, HRB 260960
VAT ID: DE337273559
Contact:Phone: +49 089 260 10 323
Email: info@yuevalongevity.com
(hereinafter referred to as "we", "us", "our", or "YUEVA").
By using our website www.yuevalongevity.com and our services, you accept the following terms and conditions in full. If you disagree with any part of these terms, you must not use this website or our services.
These Terms apply to:
• All content and services available via www.yuevalongevity.com and its subdomains
• Participation in YUEVA Longevity programs (retreats, coaching, consultations)
• Purchase of digital or physical products provided under our brand
• Any contractual relationships formed through our platform or contact channels
2. Services Offered
YUEVA Longevity provides health-related education, coaching, digital services, and retreat experiences focused on women's reproductive health, longevity, hormone optimization, and fertility. Our services include:
• In-person longevity retreats and wellness programs in Valencia, Spain
• Health education workshops and digital content
• Personalized health assessments and recommendations (non-diagnostic)
• Health coaching and lifestyle optimization programs
• Referrals to third-party laboratories, therapists, and clinics
Important Notice: Our services do not replace medical advice, diagnosis, or treatment. We do not provide medical diagnoses or therapeutic interventions unless explicitly performed by licensed medical personnel during a booked consultation. Users must consult a healthcare provider for any medical condition or emergency.
3. Eligibility and Use
Our services are intended for users aged 18 or older. By using our platform, you confirm that:
• You are legally competent to enter into binding agreements
• You will provide accurate, up-to-date personal information when requested
• You are using our services for lawful, personal, and non-commercial purposes
• You understand that our services are wellness and educational in nature
4. User Account and Registration
Some features of our platform may require user registration. When creating an account, you agree to:
• Provide accurate and complete information
• Maintain the confidentiality of your login credentials•Not share your account with others
• Not use another person's credentials•Not attempt unauthorized access to our systems
We reserve the right to suspend or terminate access in case of misuse or violation of these terms.
5. Health and Medical Disclaimer
IMPORTANT: Our services are for educational and wellness purposes only and do not substitute professional medical advice, diagnosis, or treatment.
• The content provided is intended for informational purposes only
• You should not rely upon our content as a substitute for consultation with qualified healthcare professionals
• In case of acute or persistent health issues, consult a physician immediately
• We do not provide emergency medical support
• Individual results may vary and are not guaranteed
• Always consult your doctor before making health decisions based on our recommendations
6. Booking and Participation in Retreat Programs
Booking Process:
• A deposit of 30% of the total program fee is required to secure your booking
• The remaining balance must be paid no later than 14 days before the retreat start date
• Failure to pay the balance on time may result in cancellation and forfeiture of deposit
Cancellation Policy:
• More than 21 days before retreat: Full refund minus 5% processing fee
• 14-21 days before retreat: 50% refund
• Less than 14 days before retreat: No refund (deposit and balance forfeited)
• Transfer option: You may transfer your booking to another person with 5 days written notice
Participation Requirements:
• Complete all required health questionnaires and consent forms
• Meet any specific health or age requirements for the program
• Arrive on time and participate fully in scheduled activities
• Follow retreat guidelines and respect other participants
7. Payment Terms
Accepted Payment Methods:
• Credit and debit cards (processed securely via Stripe)
• Direct bank transfer (SEPA)
• PayPal (where available)
Payment Terms:
• All prices are in Euro (EUR) including German VAT where applicable
• Payment must be completed before access to paid services is granted
• Bank transfer bookings are confirmed only after payment receipt
• We reserve the right to adjust pricing with 30 days notice
• Obvious pricing errors do not create binding obligations
8. Intellectual Property Rights
All content provided through YUEVA Longevity (including text, videos, logos, graphics, designs, and proprietary methodologies) is protected by copyright and intellectual property laws.
You may not:
• Copy, modify, distribute, or reproduce any content without written permission
• Use our trademarks or branding for commercial purposes
• Reverse engineer any proprietary methods or systems
• Create derivative works based on our content
9. Data Privacy and Protection
We comply with the General Data Protection Regulation (GDPR) and German data protection laws. Our comprehensive Privacy Policy outlines how we:
• Collect and process personal data
• Use cookies and analytics tools
• Handle your rights to access, rectify, or delete your data
• Protect sensitive health information
Please read our full Privacy Policy for detailed information.
10. Liability and Limitations
Our Liability is Limited as Follows:
• We are liable without limitation for damages caused by intent or gross negligence
• We are liable without limitation for injury to life, body, or health
• For slight negligence, we are only liable for breach of essential contractual obligations
• In cases of slight negligence, liability is limited to foreseeable, typical damages
We Are Not Liable For:
• Inaccuracies in general health information
• Delays or disruptions in service availability
• Third-party content or services
• Individual health outcomes or results
• Force majeure events
11. External Links and Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for:
• Content, accuracy, or availability of external sites
• Privacy practices of third-party services
• Products or services offered by third parties
• Any damages arising from use of external links
12. Right of Withdrawal (Widerrufsrecht)
As a consumer, you have a 14-day right of withdrawal under German law (§355 BGB) for certain services:
Withdrawal Period: 14 days from contract conclusion
Withdrawal Form: Available on our website or by written notice
Exceptions: Services fully performed with your consent before withdrawal period ends
For retreat bookings, specific cancellation terms in Section 6 apply instead of general withdrawal rights.
13. Termination
We may terminate your access to our services if:
• You breach these Terms and Conditions
• You engage in unlawful or harmful conduct
• Required payments are not completed
• You violate our community guidelines
14. Changes to Terms
We reserve the right to update these Terms with reasonable notice:
• Changes will be posted on our website
• Significant changes will be communicated via email
• Continued use after changes constitutes acceptance
• You may terminate your account if you disagree with changes
15. Governing Law and Jurisdiction
These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
Jurisdiction: Munich, Germany (for disputes with merchants, legal entities, or persons without general jurisdiction in Germany)
16. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
17. Contact Information
For questions about these Terms, please contact us:YLDLIFE GmbH – YUEVA Longevity
Schillerstrasse 5
DE-82049 Pullach im Isartal
Germany
Email: info@yuevalongevity.com
Phone: +49 089 260 10 323